Please Help (error 045) Not A Ban - Guild Wars Forums

Aiomon · Jan 19, 2011, 11:38 PM // 23:38

I have not played for about a month and when I tried to log last night, it said "Your Guild Wars account has been blocked for a support issue, please contact Support for Information"

It doesn't sound like a hacking ban, and I dont bot etc so why am I blocked?!?

Thanks

Aiomon

Ghengis Kwell · Jan 19, 2011, 11:39 PM // 23:39

There is no way of us knowing , you need to contact Support as requested . for a possible explanation try looking here

Aiomon · Jan 19, 2011, 11:43 PM // 23:43

But what did I do? There seems to be explanation, and it does not say I have been hacking.

*lemming* · Jan 19, 2011, 11:46 PM // 23:46

Anet sometimes bans accounts they think have been hacked based on IP addresses and behavior.

Contact NCSoft support with your CD keys. Be forewarned that everything on your account is likely gone.

**Marty Silverblade** · Jan 19, 2011, 11:47 PM // 23:47

Don't ask us. We can't help you. There is nothing to do except contact support as Ghengis says and wait for a response.

Star_Jewel · Jan 19, 2011, 11:51 PM // 23:51

All your stuff could be gone; or not. There is a chance you got caught in a false flag. In which case, it'll forever be a mystery to you. Stay on Support and hope for the best.

Sierraa · Jan 20, 2011, 12:27 AM // 00:27

Contact support, theres nothing any of us can do to help you. Good luck~ :]

Jan 19, 2011, 11:38 PM // 23:38	#1
Aiomon Pre-Searing Cadet Join Date: Jan 2011 Guild: We Pew Pew Like James Bond Profession: E/	Please Help (error 045) Not A Ban I have not played for about a month and when I tried to log last night, it said "Your Guild Wars account has been blocked for a support issue, please contact Support for Information" It doesn't sound like a hacking ban, and I dont bot etc so why am I blocked?!? Thanks Aiomon

Jan 19, 2011, 11:46 PM // 23:46	#4
lemming The Hotshot Join Date: May 2006 Location: Honolulu Guild: International District [id???]	Anet sometimes bans accounts they think have been hacked based on IP addresses and behavior. Contact NCSoft support with your CD keys. Be forewarned that everything on your account is likely gone. __________________ Interested in GvG? Want to watch some high-level PvP? Check out some streams and recordings!

Jan 19, 2011, 11:47 PM // 23:47	#5
Marty Silverblade Administrator Join Date: Jun 2006	Don't ask us. We can't help you. There is nothing to do except contact support as Ghengis says and wait for a response. __________________

Jan 19, 2011, 11:39 PM // 23:39	#2
Ghengis Kwell Baby Maker Join Date: Jun 2007 Location: UK Guild: Sent Fromhell Profession: D/W	There is no way of us knowing , you need to contact Support as requested . for a possible explanation try looking here

Jan 19, 2011, 11:43 PM // 23:43	#3
Aiomon Pre-Searing Cadet Join Date: Jan 2011 Guild: We Pew Pew Like James Bond Profession: E/	But what did I do? There seems to be explanation, and it does not say I have been hacking.

Jan 19, 2011, 11:51 PM // 23:51	#6
Star_Jewel Jungle Guide Join Date: Mar 2010 Location: Denizen of Tyria since Feb. 2009	All your stuff could be gone; or not. There is a chance you got caught in a false flag. In which case, it'll forever be a mystery to you. Stay on Support and hope for the best.

Jan 20, 2011, 12:27 AM // 00:27	#7
Sierraa Supastar~ ??? Join Date: May 2006 Location: USA [GMT -7] Guild: Sierraas Asian Harem [love] Profession: Me/	Contact support, theres nothing any of us can do to help you. Good luck~ :]